Latest Updates
This page has the current word on orders, support and pre-order timelines, all in one spot. If you have just emailed us, have a quick read here first, there is a good chance your answer is already below.
Orders ship daily
Your order is picked, packed and shipped every business day, exactly as normal. Nothing is on hold.
Email and tech support
We answer install and fitment questions as often as we can. We cannot always promise an instant reply, so if your question is time sensitive please send it through as early as you can. We will get to everything.
Get an Answer Faster
Most install and setup questions are already answered in our support guides. Have a look here first, you may not need to wait for a reply.
Head Units
Install steps, CarPlay and Android Auto, cameras, steering controls, and troubleshooting.
Support guidesSteering Wheels
Fitment and airbag checks, clock spring care, controls pairing, torque and alignment.
Steering wheel guidesReverse Cameras
Wiring the reverse trigger, no display or wrong picture, multiview switching.
Camera guidesDoor Pods
Printable cutting templates for 70 Series front and rear door pod installs.
Door pod templatesAll Support
Every guide and troubleshooting article across all of our products, in one place.
Support homePre-order Timelines
The latest expected dispatch windows for current pre-orders:
| Pre-order | Expected Dispatch |
|---|---|
| Steering Wheels | July |
| MK4 Head Units | Week of 15 June |
| 12.1" Y61 Head Units | Week of 15 June |
| LC70 Headlights | Late June |
These are our best current estimates and can shift slightly. If a date moves, we will let pre-order customers know by email.
Thanks for being a PVS customer. If you need to reach us, the contact page has all the details.