Latest Updates
This page has the current word on orders, support and pre-order timelines, all in one spot. If you have just emailed us, have a quick read here first, there is a good chance your answer is already below.
Orders ship daily
Orders are picked, packed and dispatched every business day. You will get an email with your tracking number the moment yours leaves us.
Email and tech support
We answer install and fitment questions as often as we can. We cannot always promise an instant reply, so if your question is time sensitive please send it through as early as you can. We will get to everything.
Where Is My Order?
If your order has already shipped, your tracking number is in the dispatch email we sent you. Search your inbox for PVS Automotive, and check your junk folder, because some Australian providers file our email there.
If you are waiting on a pre-order, the table below has the current dispatch window for that product. Those windows are the same ones shown on the product page.
Pre-order Timelines
The current expected dispatch windows for products still in production:
| Pre-order | Expected Dispatch |
|---|---|
| 9" MK4 Head Units (70 Series) | Dispatching late August |
| 12.1" MK4 Head Units (70 Series) | Dispatching September |
| 12.1" Head Units (Y61 Patrol) | Dispatching August |
| Speaker Door Pods | Dispatching August |
| Steering Wheel Upgrade Kits | Dispatches within 2-3 weeks |
| Steering Wheel Boss Kits | Dispatches within 2-3 weeks |
| 70 Series LED Headlights | Dispatches within 2-3 weeks |
| 70 Series Electric Mirrors | Heated: dispatching late August |
These are our best current estimates and can shift slightly. If a date moves, we will let pre-order customers know by email.
Get an Answer Faster
Most install and setup questions are already answered in our support guides. Have a look here first, you may not need to wait for a reply.
Head Units
Install steps, CarPlay and Android Auto, cameras, steering controls, and troubleshooting.
Support guidesSteering Wheels
Fitment and airbag checks, clock spring care, controls pairing, torque and alignment.
Steering wheel guidesReverse Cameras
Wiring the reverse trigger, no display or wrong picture, multiview switching.
Camera guidesDoor Pods
Printable cutting templates for 70 Series front and rear door pod installs.
Door pod templatesAll Support
Every guide and troubleshooting article across all of our products, in one place.
Support homeThanks for being a PVS customer. If you need to reach us, the contact page has all the details.