FAQ

General FAQs

Do my modules need pairing?
No. They are typically paired from the factory and ready to use.

When I press the horn, the illumination turns off. Why?
This is normal. Pressing the horn bypasses the module to supply full voltage to the horn.

Only some buttons work on the steering wheel

  • If you’re using a PVS headunit, your steering wheel controls may need to be calibrated. Refer to our YouTube channel for setup instructions.

  • If you’re using a non-PVS aftermarket headunit, the right-side buttons may not function. These buttons are designed for cruise control and are only recognised by PVS headunits, not standard aftermarket units.

Bluetooth is not working
Use a paperclip to press the reset button (once only) located on the bottom-left or bottom-right of the headunit. This performs a hard reset.

Apple Wireless CarPlay or Hotspot not working
Apple has ongoing global issues affecting Wireless CarPlay and hotspot functionality. This varies by device and setup.
We recommend:

  • Using a genuine Apple Lightning cable for stable CarPlay

  • Using the supplied USB modem with a 4G SIM card for internet access

No sound coming from speakers
Check all connections and ensure no wires are spliced. Our kits are plug and play and do not require splicing. If using an amplifier, confirm your connections and settings or consult your amplifier manufacturer.

Why is the headunit fan loud?
Our headunits operate like small computers and require active cooling. Fan speed is fixed and cannot be adjusted.

My headunit wiring has been cut. What should I do?
Please seek help from a licensed auto electrician. Our kits are plug and play from factory and we do not provide wiring diagrams.

Smart Box not connecting
Ensure you accept the CarPlay/Android Auto connection prompt on your phone. If missed, manually allow the connection via your phone’s Bluetooth settings.

Where do I plug in the PVS OBD II dongle?
The OBD II port is typically located under the driver’s side dashboard. Plug the dongle into this port, flashing lights will indicate it is active.

How do I pair the PVS OBD II dongle?
Open the Bluetooth app on your headunit. Tap the magnifying glass to search for devices. Once "OBD" appears, select it and tap the pairing icon next to the magnifying glass.

What app do I use with the PVS OBD dongle?
Most of our headunits come preloaded with the third-party app Torque. If not preinstalled, it can be downloaded from the Play Store or App Store.

How do I install PVS products?
Visit our YouTube channel "PVS Automotive" for installation videos and guides. If further help is needed, please contact our support team through the website.


PVS Headlight FAQs

Condensation inside the headlights
Ensure the indicator and parker bulb sockets are airtight. Our projectors generate heat, which can pull in cool air if not sealed properly. Moisture caused by improper sealing may void your warranty.

How do I adjust the headlights?
Refer to your vehicle’s owner's manual. While our headlights are pre-adjusted, over-adjustment can cause damage. If unsure, we recommend seeking professional assistance.

How do I wire the headlights?
With the battery disconnected, connect power to the parker light socket wiring. To enable the blinker function, tap the two yellow wires into the indicator socket wiring.

How do I control the RGB function?
Download the app LED LAMP from the Play Store or App Store. Connect to the RGB module via Bluetooth.

How do I connect and use the “LED LAMP” app?
With the parkers on, open the app and press the "+" icon in the top right. Choose RGB > LED BLE 00-XXXX. Once your modules appear, tap to connect. To switch between modules, tap the three lines in the top left and select your device.

Can I control the headlights from a PVS headunit?
No. Bluetooth control of our RGB headlights is not currently supported through PVS headunits.

How do I install PVS headlight kits?
Installation videos are available on our YouTube channel "PVS Automotive". For further support, please contact our team through the website.